New pilot explores how AI can improve county services
Mesa County is testing new ways to improve how work gets done, with a focus on better service for residents.
On April 14, the Board of County Commissioners approved a contract with StrataBlue for an artificial intelligence workforce pilot, not to exceed $100,000. The one-year pilot runs through April 2027.
The project is partially funded by a $40,000 state grant, reducing the cost to local taxpayers.
The pilot will identify routine, time-consuming tasks across county departments and streamline them through technology. The goal is to reduce administrative workload so staff can spend more time serving residents.
Work will happen in phases, starting with identifying challenges and mapping workflows, followed by designing and testing solutions. These may include tools that automate repetitive tasks or improve access to information.
Like many organizations, Mesa County is working to recruit and retain a strong workforce while maintaining reliable services. This pilot explores how technology can:
- Improve efficiency and reduce time spent on repetitive tasks
- Support employee retention by improving day-to-day work
- Enhance how residents access information and services
The effort focuses on using new tools thoughtfully to support both employees and the community.
Over the next year, the county will test potential solutions and evaluate what works. The results will help determine whether these tools can be expanded to support long-term improvements in service delivery.
