MCDHS Economic Assistance Call Center
Mesa County Department of Human Services (MCDHS) understands that navigating public assistance programs can be overwhelming. That’s why our Economic Assistance Division offers a dedicated Call Center to make it easier for you to get the help you need.
Our Call Center serves individuals and families in our growing community by providing direct support for food assistance (SNAP) and medical coverage (Medicaid/Health First Colorado) programs. Whether you have questions about your benefits, need to report a change to your case or need help getting started, our knowledgeable staff is ready to assist.
You can reach the Economic Assistance Call Center at 970-256-2434. The Call Center is open Monday through Thursday from 7:30 a.m. to 4:30 p.m. and Friday from 7:30 a.m. to 11:30 a.m. Calling ahead can save you time and help you avoid a long wait in our lobby.
If you prefer to manage your benefits online or need help outside of business hours, there are several resources available to assist you:
- PEAK Website Support: For help with navigation, uploading documents or resetting your password, call 1-800-250-7741.
- Health First Colorado (Medicaid) Questions: For help finding a doctor, understanding prescription coverage or billing inquiries, call 1-800-221-3943.
- Medical ID Card: Download and print your Medical ID Card anytime at www.colorado.gov/PEAK.
- Check Food Assistance Benefits: Call the automated system at 1-800-816-4451.
Lost or need a new EBT card? Call 1-888-328-2656 to request a replacement, change your PIN or report a lost, stolen or damaged card.
For more information about Mesa County’s Economic Assistance programs and other helpful resources, visit the Human Services website.
