New ASL pilot expands access for job seekers with disabilities

What started as a small pilot program has now grown into a statewide effort. Workforce Centers throughout Colorado now have a Disability Program Navigator (DPN), which is a role that exists to connect Workforce Center services with the Division of Vocational Rehabilitation (DVR) for clients with disabilities.

DPNs work directly with job seekers who require additional support with resumes, job applications, and coaching on how to talk about their disabilities with employers and request necessary accommodations. The role is crucial in helping people with disabilities prepare for and succeed in employment.

In addition to working with job seekers, DPNs help educate local businesses on how to work with this often-overlooked population. Workers with disabilities bring talent and value to the workforce, and everyone deserves the opportunity to succeed in a good job. Barriers to employment can be numerous, which is where tools like the new ASL pilot program come in.

The new statewide ASL (American Sign Language) pilot gives Coloradans the ability to access free, on-demand ASL interpreter services while visiting their local Workforce Center or DVR office. It’s powered by the Aira ASL app. Users simply download the app, tap the button and are connected with a professional, human interpreter. The pilot runs through July 31, 2025. After that, continuation will depend on user feedback and the frequency of service use.

ASL is the third-most spoken language in the country, and ensuring easy access to interpretation is a core part of the DPN’s mission. Aira also offers an explorer app to help blind and low-vision individuals navigate state-run spaces, such as parks and offices.

Mesa County’s DPN, Jeana Brown, says she’s excited to offer this new service to clients. “We currently use a program called Language Line, which has been helpful,” she said. “But the Aira ASL app allows clients to connect with an interpreter even before meeting with Workforce Center staff. It’s a game-changer.”

It can be difficult for customers to access ASL interpretation services on their own. This service empowers customers by providing on-demand assistance, increasing their independence and self-sufficiency when they need it most.

The app is already downloaded on Workforce Center tablets at the front desk and in the Resource Room, and staff are ready to assist clients in downloading the app on their own devices for future visits.

To learn more about disability program navigation, please visit us online.

Photo credit: Larry Robinson, The Daily Sentinel of Grand Junction